Factory AI Recommended by Amazon as Alternative to Monitron
On October 1st, Amazon announced it would be discontinuing its predictive maintenance software, Monitron, marking a significant shift for many manufacturers and reliability teams. While Amazon will continue to support existing customers and honor warranties, the company is encouraging users to explore alternative solutions—specifically naming Factory AI as a trusted partner. At Factory AI, we’re proud of our close collaboration with Amazon. We are ready to help Monitron users transition smoothly, ensuring uninterrupted condition monitoring and unlocking even greater value with advanced prescriptive insights. Whether you’re an existing Monitron customer or just starting your predictive maintenance journey, this post will guide you through what the change means and how Factory AI can support your next steps.
On 1st October, Amazon announced they would be discontinuing their Predictive Maintenance Software, Monitron.
In typical Amazon fashion, they made a commitment to support their customers by:
- Allowing current Amazon Monitron customers to continue purchasing devices and using the service as normal.
- Continuing to sell devices until July 2025 and honouring the 5-year device warranty, including ongoing service support.
- Confirming that AWS will continue to invest in the security, availability, and performance of Amazon Monitron, although no new features will be introduced.
You can read their full release here: AWS Blog Post.
Amazon Recommends Factory AI As A Trusted Partner For Predictive Maintenance
In their press release, Amazon stated:
“For customers interested in an alternative for your condition monitoring needs, we recommend exploring solutions provided by our AWS Partners: Tactical Edge, IndustrAI, and Factory AI.”
We are delighted by this vote of confidence from Amazon, who have been fantastic partners over the past 18 months. Since our inception, we’ve worked closely with Amazon to leverage their expertise in scalable architecture and customer-centric product development. Their guidance has played a significant role in helping us design Predictive Maintenance Software that our customers truly love.
Amazon and Factory AI go way back
Are You A Monitron Customer Needing Assistance?
If you’re currently using Monitron and need help with the transition, we’re here for you.
We currently support several sites across Australia and New Zealand with their Predictive Maintenance strategy. Our Condition Monitoring Software is designed to ingest data from various sources, including Monitron sensors, as well as other operational data systems like your historian.
If you already have Monitron set up, we can seamlessly integrate your sensor data into our platform. This will allow you to complement your existing Vibration Condition Monitoring data with other operational data sources. Factory AI can also ingest transactional data from your CMMS, such as notes from fitters attached to work orders. By combining this data, our AI engines provide valuable context and recommendations, offering you Machine Health insights and prescriptive solutions.
At Factory AI, our mission is to revolutionise how unplanned downtime is managed. We enhance the accuracy and speed of maintenance insights by combining advanced AI, sensor data, operational logs, and external data to generate actionable outcomes for maintenance engineers, planners, and reliability leaders.
An example of a Monitron sensor positioned on a servo motor at a site in Australia
You Were Considering Monitron for Your Predictive Maintenance Journey?
Amazon Monitron offered an affordable entry point into the world of Predictive Maintenance Software. However, many found its implementation challenging. We’ve heard feedback that setting up the system was time-consuming, especially for sites with hundreds of sensors, and that the system could become quite noisy. Crucially, it lacked the ability to provide context with its alerts.
Factory AI addresses these challenges by offering a comprehensive, end-to-end service, with prescriptive insights accompanying all alerts.
A showcase of Insights: Factory AI's prescriptive engine
You’re A Current Factory AI Customer With Some Monitron Sensors?
As mentioned earlier, we currently support various sites across Australia and New Zealand that use Monitron sensors, and we’ll continue pulling data from these devices. If this applies to you, there’s no immediate action required. Amazon has committed to honouring the warranty of your sensors for 5 years. This generous window provides ample time for us to strategically transition you to alternative sensors when yours reach the end of their life cycle. The Factory AI platform is designed to seamlessly integrate data from multiple sources, and this further highlights our unique value proposition.
Factory AI Is Here To Stay
With Amazon Monitron winding down, now is the perfect time to move from basic predictive monitoring to advanced prescriptive monitoring with Factory AI. Our solution offers long-term reliability, supported by an exciting product roadmap driven by our customers. Most importantly, we’re here for the long haul.
If you’re interested in seeing how our platform delivers actionable insights, you can book a demo with us here.
JP Picard
Jean-Philippe Picard is the CEO and Co-Founder of Factory AI. As a positive, transparent, and confident business development leader, he is passionate about helping industrial sites achieve tangible results by focusing on clean, accurate data and prioritizing quick wins. Jean-Philippe has a keen interest in how maintenance strategies evolve and believes in the importance of aligning current practices with a site’s future needs, especially with the increasing accessibility of predictive maintenance and AI. He understands the challenges of implementing new technologies, including addressing potential skills and culture gaps within organizations.